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When City Lodge Hotels Ltd., one of the largest hotel chains in South Africa, needed to upgrade its voice platform solution, the hospitality giant turned to Bytes Communication Systems to supply them with a state of the art communications system that could be used in hotels across the group.
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Bytes Communication Systems delivers on time for DHL |
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Freight giant overhauls voice systems making way for new contact centre
When looking for a new contact centre solution to replace its ageing call centre technology, the local arm of international freight, transport and express giant DHL, turned to Bytes Communications Systems, its business partner InContact and the OmniGenesys technology offering.
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Gautrain speeding to the finish line with telecoms solution from Bytes Communication Systems |
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 In order to meet its voice technology requirements, Bombela, the company tasked with the deployment of the Gautrain Rapid Rail Link has turned to an enterprise telephony solution from Bytes Communication Systems.
The system will provide operational telecommunication services between the 11 stations, depots and sites of the eagerly awaited Gautrain, as well as providing a crucial link between the stations and the control centre, for the more than 600 anticipated users. The main system will be hosted at the Gautrain’s main site in Midrand.
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UJ chooses Bytes Communication Systems to implement a fully converged network for all its campuses |
Full communications and data upgrade will bolster service delivery for University
Johannesburg, South Africa, 19 November 2008: Taking its communication system to the next level, the University of Johannesburg (UJ) has selected Bytes Communication Systems and its Alcatel-Lucent technologies to deliver a new converged voice and data network for its more than 45000 users.
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Success Stories
